Depending on the requested service, we may process the following categories of data:
If the user makes a booking on behalf of another person, they declare that they are authorized to provide that person's data and undertake to inform them of the contents of this Privacy Policy.
Data marked as mandatory is required to process the booking. If such data is not provided, it will not be possible to deliver the requested service.
The data necessary to carry out the pickup may be shared with the drivers assigned to the service. Data may also be accessed by service providers acting on behalf of Iliyana Ivaylova Krasteva, such as web hosting, email, technical support, communications, and booking management, subject to the corresponding confidentiality and data protection obligations.
Card payments are processed by the corresponding financial institution and payment gateway. Iliyana Ivaylova Krasteva receives the confirmation and the information necessary to process the transaction, but does not store the full payment card details.
Data may be disclosed to public authorities, courts, or law enforcement agencies where required by law.
Some technology providers, including analytics services, may process data outside the European Economic Area (EEA). Where necessary, appropriate safeguards required by applicable law will be implemented, such as adequacy decisions or Standard Contractual Clauses (SCCs).
Booking and invoicing data will be retained for the duration of the service and thereafter for the periods required under applicable tax, commercial, and legal claims legislation. Data relating to inquiries will be retained for as long as necessary to respond to them. Data used for commercial communications will be retained until the user withdraws their consent.
Once these retention periods have expired, the data will be deleted or kept in a restricted form solely for the purpose of complying with any legal obligations or responding to potential legal claims.
The data subject may request access to, rectification, erasure, objection to processing, restriction of processing, and portability of their personal data, as well as withdraw their consent, by writing to info@privatedrivevalencia.com o a Calle Marino Albesa 19, PTA 4, Valencia. Additional information may be requested where necessary to verify the identity of the applicant.
If you believe that your rights have not been respected, you may lodge a complaint with the Spanish Data Protection Agency.
Iliyana Ivaylova Krasteva applies appropriate technical and organizational measures to protect personal data. This Privacy Policy may be updated whenever the processing activities or applicable legal requirements change. The version published on the website shall be the current and applicable version.
