Frequently asked questions

Before booking

How can I book a transfer?

You can make your booking online in just a few minutes by entering the pickup point, destination, date, and time of your journey.

We recommend booking as far in advance as possible, although we also handle last-minute requests subject to availability.

Yes. You can check the price of your journey before completing the booking.

Booking and payment

Will I receive a confirmation of my booking?

Yes. Once the process is completed, you will receive confirmation with the details of your service.

Yes. If you need to make any changes, please contact us as soon as possible.

Yes. Cancellations are permitted according to the conditions applicable to the booked service.

During the service

Where will the driver meet me?

The driver will arrive at the specified pickup point and will be ready to meet you at the agreed time.

Yes. We have space for standard luggage. If you are traveling with oversized or special luggage, please let us know when making your booking.

Yes. We can provide child seats upon request before your journey.

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